BW*Wizard Support Services

The following support services are available for an annual fee. You must purchase an Annual Service License for each copy of BW*Wizard at your location.

Telephone Support

Bridgewater provides telephone support on a first come, first served call-back basis depending on the severity level assessed against the problem. This phone service is provided 8:00am PST to 5:00pm PST on business days. Hotline Support Services are also available (for an additional fee) for assistance in dealing with BW*Wizard technical issues.

The phone support number is: (858) 486-5755

E-Mail Support

BW*Wizard users can send messages and files to Bridgewater Support via the Internet. Bridgewater Support monitors messages left via Email, and will respond on a first come, first served call-back basis depending on the severity level assessed for the problem. If you need to send a file to us via FTP, contact us for instructions.

Sent us an email: contact us

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